Your privacy is important to us. This Privacy Policy explains how Hannachi Artigianale collects, uses, and protects your personal information when you use our website and purchase our products.
By using our website, you consent to the collection and use of your information as described in this Privacy Policy.
1. Information We Collect
We collect the following types of information:
- Personal Information: This includes your name, address, email address, phone number, and payment information, which you provide when you create an account, place an order, or contact us.
- Usage Data: This includes information about how you use our website, such as your IP address, browser type, operating system, referring URLs, pages visited, and the dates/times of your visits.
- Cookies: We use cookies to collect information about your browsing behavior and preferences. You can control cookies through your browser settings.
2. How We Use Your Information
We use your information for the following purposes:
- To Process Orders: We use your personal information to process and fulfill your orders, including shipping and payment processing.
- To Provide Customer Support: We use your information to respond to your inquiries and provide customer support.
- To Improve Our Website: We use usage data to analyze trends, administer the website, and gather demographic information about our user base.
- To Send Marketing Communications: With your consent, we may send you emails about new products, special offers, and other updates. You can unsubscribe from these emails at any time.
- To Comply with Legal Obligations: We may use your information to comply with applicable laws and regulations.
3. Sharing Your Information
We may share your information with the following third parties:
- Service Providers: We share your information with third-party service providers who help us operate our website, process payments, fulfill orders, and send emails. These service providers are contractually obligated to protect your information.
- Shipping Partners: We share your address and contact information with shipping partners to deliver your orders.
- Legal Authorities: We may disclose your information to legal authorities if required by law or legal process.
We do not sell, rent, or trade your personal information to third parties for their marketing purposes.
4. Data Security
We take reasonable measures to protect your personal information from unauthorized access, use, or disclosure. These measures include:
- Encryption: We use encryption to protect your payment information during transmission.
- Secure Servers: We store your personal information on secure servers that are protected by firewalls and other security measures.
- Access Controls: We restrict access to your personal information to authorized personnel only.
However, no method of transmission over the Internet or method of electronic storage is 100% secure. Therefore, we cannot guarantee the absolute security of your information.
5. Data Retention
We will retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.
6. Your Rights
You have the following rights regarding your personal information:
- Access: You have the right to access the personal information we hold about you.
- Correction: You have the right to correct any inaccurate or incomplete personal information we hold about you.
- Deletion: You have the right to request that we delete your personal information, subject to certain exceptions.
- Objection: You have the right to object to the processing of your personal information for certain purposes, such as marketing.
- Restriction: You have the right to restrict the processing of your personal information in certain circumstances.
- Portability: You have the right to receive your personal information in a structured, commonly used, and machine-readable format and to transmit it to another controller.
To exercise these rights, please contact us at hannachi.sadok@legalmail.it.
7. Cookies
We use cookies to enhance your experience on our website. Cookies are small text files that are stored on your device when you visit a website. We use the following types of cookies:
- Essential Cookies: These cookies are necessary for the website to function properly.
- Performance Cookies: These cookies collect information about how you use our website, such as which pages you visit and how long you spend on each page.
- Functionality Cookies: These cookies allow us to remember your preferences, such as your language and currency settings.
- Advertising Cookies: These cookies are used to deliver targeted advertisements to you based on your browsing behavior.
You can control cookies through your browser settings. However, disabling cookies may affect your ability to use certain features of our website.
8. Third-Party Websites
Our website may contain links to third-party websites. We are not responsible for the privacy practices of these websites. We encourage you to read the privacy policies of each website you visit.
9. Children’s Privacy
Our website is not intended for children under the age of 16. We do not knowingly collect personal information from children under the age of 16. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us at hannachi.sadok@legalmail.it.
10. Changes to this Privacy Policy
We may update this Privacy Policy from time to time. We will post any changes on this page and update the “Last Updated” date below. Your continued use of our website after any changes to this Privacy Policy constitutes your acceptance of the changes.
11. Contact Information
If you have any questions about this Privacy Policy, please contact us at:
HANNACHI MOHAMED SADOK
SALITA DELLA NEVE 17, 16126 GENOVA, Italy
Tel: +39 366 2679583
PEC: hannachi.sadok@legalmail.it
